ClockShark Customer Support Team

#1 Five-Star Rated Customer Support

Get live help and setup assistance from our amazing support team

  • Get amazing customer support
  • Get questions answered within minutes
  • Certified QuickBooks ProAdvisors
ClockShark Customer Support Team

ClockShark is trusted by more than 8,000 field service and construction teams worldwide

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Our Customer Support Team Is Here for You!

We designed ClockShark to be super easy to use, but don't worry if you have a question - we're here for you. We value, above all else, helping you succeed. So, we have several ways to get amazingly fast, super helpful customer support. But don't take our word for it, hundreds of five-star reviews talk about how well we take care of customers.

Customer Support Shouldn't Cost Extra

There's no charge for service calls, chats or emails. There is no "premium support" package - It's all included for free. All our phone calls, chats, and emails and handled by highly trained actual humans. Super friendly humans that want to help you succeed. Call us once; call us a hundred times. We'll answer, and it won't cost you a thing.

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Let Us Help Setup Your Account

We've helped thousands of companies move to mobile time tracking. Give us a shout and we'll help you set up your account. We can even share some best practices that have helped others get the most out of ClockShark. Just ask, and we'll be more than happy to help. Oh yeah - also free.

Certified QuickBooks ProAdvisors

"That's not our problem" is not something you'll hear from us. Our Customer Support Representatives are Certified QuickBooks ProAdvisors. That means they'll be able to help you with QuickBooks questions related to integrating ClockShark. For more involved help, we can also refer you to trusted third-party QuickBooks Bookkeeping and Accounting Professionals from our network of partners. We've got you covered!

ClockShark's Customer Support - Certified QuickBooks ProAdvisors
★★★★★

“The customer support for this program is EXCEPTIONAL. There is always someone available to help if there is a problem or you need a question answered. Not only are they available but they answer back within MINUTES!“
- Lorraine T
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8,000+ companies use ClockShark to track employees and save time every month.

Get started today.

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Job Costing

Manage job-related time and expenses throughout the life cycle of a project.

Job Management

Store a record of documents, conversations, and status updates for every job with job management.

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File Attachments

Share photos, files or job notes between the office and the field with file attachments.

Time Off

Build custom sick and vacation policies, assign employees and time will accrue automatically to each pay period

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Clock Out Questions

Get important information from your team in the field when they clock out, and receive timely notifications of unexpected responses.

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Customers

Organize every contact, note, file, and conversation about your customers and maintain a smooth workflow of each project.