We designed ClockShark to be super easy to use, but don’t worry if you have a question - we’re here for you. We value, above all else, helping you succeed. So, we have several ways to get amazingly fast, super helpful support. But don’t take our word for it, hundreds of five-star reviews talk about how well we take care of customers.
There's no charge for service calls, chats or emails. There is no "premium support" package - It's all included for free. All our phone calls, chats, and emails and handled by highly trained actual humans. Super friendly humans that want to help you succeed. Call us once; call us a hundred times. We'll answer, and it won't cost you a thing.
Are you a phone call kind of person? Great! Our number is 1 (800) 828-0689. Wanna chat with us from within the app? Go ahead, just click on the chat icon. Email more your thing? Got you covered. Drop us a line at firstname.lastname@example.org. Whatever you want to use to talk to us, we'll be there. Except for smoke signals. It's not that we aren't willing; we just don't know how to read them.
"That's not our problem" is not something you'll hear from us. Our Customer Success Representatives are Certified QuickBooks ProAdvisors. That means they'll be able to help you with QuickBooks questions related to integrating ClockShark. For more involved help, we can also refer you to trusted third-party QuickBooks Bookkeeping and Accounting Professionals from our network of partners. We've got you covered!
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